Session Viewer by RADCOM Ltd.
Session Viewer is a network and service-assurance application that helps operations, engineering, and customer-care teams visualize and analyze end-to-end subscriber sessions. It correlates signaling and user-plane data into clear, navigable views so you can quickly pinpoint issues affecting voice, data, and digital services. Designed for fast triage and deep-dive investigations, Session Viewer streamlines troubleshooting, reduces mean time to resolution, and supports proactive quality monitoring across complex, multi-vendor networks.
Key capabilities:
- End-to-end session correlation with intuitive drill-down from high-level KPIs to packet- and message-level details
- Real-time and historical search to investigate live incidents or past customer complaints
- Flexible filtering by subscriber, device, service, cell/site, time window, and more
- Clear visualizations of session flows to highlight failures, retries, and timing anomalies
- Automatic detection and flagging of common errors and degradations to assist root-cause analysis
- Performance insights with session metrics, trends, and comparative views across regions or time
- Collaboration features, including bookmarks, annotations, and export options for sharing findings
- Secure, role-based access and audit trails to support operational workflows and compliance
Who it’s for:
- NOC/SOC teams resolving incidents
- Network and service engineers conducting deep-dive analysis
- Customer-care and operations teams investigating customer-impacting issues
- QA and rollout teams validating network changes
Benefits:
- Faster troubleshooting and reduced MTTR
- Better visibility into customer experience and service quality
- Increased operational efficiency and cross-team collaboration
- Scalable analysis for multi-technology, multi-vendor environments
For detailed specifications, supported interfaces, and deployment options, contact RADCOM Ltd. or your RADCOM representative.
Session Viewer is developed by RADCOM Ltd.. The most popular version of this product among our users is 7.9. The names of program executable files are SessionView.exe, SimViewer.exe.
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